Videos, Guides & Answers

You enter your materials (selected from your library), labor time (hours and minutes), hourly rate, and overhead percentage. ProfitTrackStar calculates your total cost and then suggests a selling price based on your target margin.

The full pricing matrix (Pro) shows every combination of credit card processor and sales tax rate so you can see your exact net profit in every scenario.

Go to Settings → CC Processor Rates and enter your processor's rate (e.g., Square is 2.6% + $0.10). When you create a product, you can select your processor and the calculator will show your net profit after fees.

On the pricing matrix, you'll see a column for each processor you've set up so you can compare scenarios side by side.

Margin is profit as a percentage of the selling price. A 60% margin on a $25 item means $15 profit.

Markup is profit as a percentage of the cost. A 150% markup on a $10 cost item means you sell it for $25.

Most craft pricing guides use margin. ProfitTrackStar supports both — use whichever you prefer.

Go to Settings → Sales Tax Rate and enter your local rate (e.g., 7%). The pricing calculator will then show you price options with tax baked in vs. added on top, so you can decide how to present your prices.

Note: ProfitTrackStar helps you track and estimate sales tax but is not a substitute for proper tax accounting. Consult your accountant for tax filing requirements.

When creating or editing an order, set the Payment Status to "Partial / Deposit." A deposit field will appear where you can enter the amount paid upfront. The order will show the remaining balance due.

On any order card, click the 🖨️ Invoice button. This opens your browser's print dialog — choose "Save as PDF" to download it, then email the PDF to your customer. Make sure your business info is filled in under Settings → Business Profile so it appears on the invoice.

• Pending — Order received, not started
• Making — Actively in production
• Ready — Finished, waiting for pickup or shipment
• Delivered — Completed and handed off to customer
• Cancelled — Order cancelled

Use the ▶️ Advance button to move an order to the next status, or edit the order to set it directly.

For finished products: go to Inventory tab, select a product, and set a "Low Stock Alert" threshold (e.g., 2). When your qty drops to or below that number, a red alert panel appears on the Dashboard.

For raw materials: go to Materials tab, click 📦 Update on any material card, and set both the on-hand qty and the alert threshold. Low materials also show in the Dashboard alert panel.

Inventory tab tracks your finished goods — how many completed products you have ready to sell (e.g., 8 cedar shelves ready).

Material stock (in the Materials tab via the 📦 Update button) tracks your raw materials — how many boards, spools of filament, bags of hardware you have on hand.

When you run a batch in Batch Manufacturing, it deducts from raw material stock and adds to finished goods inventory.

Go to Batch Manufacturing → Recipes → New Recipe. Select the finished product, and if that product has materials saved under it, the ingredients will auto-load. You can also add ingredients manually.

Each ingredient needs a material from your library, a quantity per unit, and an optional unit label (e.g., "boards," "ml," "grams").

The batch preview will show a red ⚠️ shortage warning for any material where your on-hand qty is less than what the batch needs. You'll be asked to confirm before running anyway.

You can still run the batch with a shortage — the app will deduct what it can (down to 0) and log the batch. Update your material stock when you restock.

First, create the event under the Events tab (name, date, venue, booth fee). Then when you record an order or use Quick Sell, you can link the sale to that event. After the event, you can see total revenue, profit, and number of orders per event in the Analytics tab.

Go to Analytics → Events Performance. You'll see revenue and profit per event alongside the booth fee you paid. The analytics will show your true profit after booth costs, helping you decide which markets to return to.

Go to Import / Export → Export → select "Full Data Backup (JSON)" → click Export. This downloads a file with all your data. Save it to Google Drive, Dropbox, or email it to yourself.

The app also auto-backs up daily to your browser storage, but file exports are the safest long-term backup. We recommend doing a file export at least once a week.

From Etsy: Shop Manager → Orders & Shipping → click the download icon to export CSV.

From Shopify: Orders → Export → All orders → CSV for Excel/Numbers.

Then go to ProfitTrackStar → Import/Export → Import → select the platform → upload your CSV file → click Import. Duplicate orders (same order ID) are automatically skipped.

The free tier includes up to 5 products, 20 orders per month, and 3 suppliers. The materials library is unlimited on all plans. Upgrade to Starter ($4.99/mo) for unlimited products and up to 100 orders/month, or Pro ($9.99/mo) for everything with no limits.

Yes. Once the app is loaded, it works fully offline. You can record sales, create orders, and use all features at a craft fair with no WiFi. Changes sync automatically when you reconnect to the internet.

The Android app is coming soon and will be available on Google Play. In the meantime, ProfitTrackStar works great in your mobile browser — just open it on your phone like any website. An iOS app is planned for later.

Yes, cancel anytime with no penalty. You'll keep access to your paid plan through the end of your billing period, then your account reverts to the free tier. If you're not satisfied within the first 14 days, contact us for a full refund.

With a Pro or Starter account, your data syncs to the cloud automatically and is accessible on any device when you log in.

On the free tier, data is stored in your browser's localStorage. To move to a new device, go to Import/Export → Export a full backup → then import it on the new device.

Check this page first — the FAQ covers most common questions. If you can't find your answer, contact us at hello@profittrackstar.com. Pro users get priority response within 48 hours. You can also leave a comment on our YouTube channel — we answer every question and often make a video about it.

Absolutely — we build features based on what real users ask for. Email your suggestion to hello@profittrackstar.com or drop it in a YouTube comment. If multiple users ask for the same thing, it goes on the roadmap.